Successful companies realize that employees are their most
important asset. Customers might be the reason the lights stay on, but
those customers wouldn’t exist without the hard work and dedication put
forth by employees.
It’s for this reason that employers should actively invest in their workers. Specifically, they should aim to treat
them as they do their best customers. Just as businesses value their
customers’ satisfaction, loyalty and referrals, employers should value
the same in their employee relationships. Invest in employees, and
they’ll invest in the company.
Like customer success, employee
success should be a holistic experience for employees -- from
recruitment through all of the great experiences they share with the
company.
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