How To Deal with Passive Aggressive People

Dealing with people who exhibit passive-aggressive behavior is easily one of the most challenging aspects of our social lives. Here's what you need to know about this annoying personality quirk and how you can handle people who express their hostility in indirect and backhanded ways.

Interacting with passive-aggressive (PA) people is something many of us are all too familiar with. As a behavior, it manifests in many different ways — some of them quite backhanded and subtle — which can make it difficult to recognize.

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Simply put, passive-aggressiveness is a way of expressing hostility, albeit through typically muted, seemingly apathetic, and indirect channels of negative behavior. It can involve everything from the passive resistance of everyday social and work-related tasks (e.g. procrastination, learned helplessness, deliberate inefficiency, and forgetfulness) through to stubbornness, resentment, and contradictory behavior (e.g. appearing to be enthusiastic about something, but purposefully acting in a way that's unhelpful and sometimes damaging).

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How to Take Criticism Despite the Delivery

Your critics aren’t always going to be the nicest people to interact with. To take the criticism effectively without the emotional hit to the self-esteem, ignore how it’s delivered.

When a critic gives you their opinion, the first natural reaction is to respond emotionally. It doesn’t feel great when someone tells you all your flaws. However, as business blog Inc. points out, putting your feelings aside to focus on how you can improve will be more beneficial to you:

But the truth is, criticism is often rooted in truth—even when it’s not delivered in an ideal manner. When you receive negative feedback, you have two choices: You can put your feelings aside and try to learn from the situation, or you can get angry and let emotion get the best of you. One method is proactive, the other is reactive.
Guess which one will benefit you in the long run?

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What All Great Leaders have Mastered: 5 Types of Emotional Intelligence

Emotional intelligence is widely known to be a key component of effective leadership.
The ability to be perceptively in tune with yourself and your emotions, as well as having sound situational awareness can be a powerful tool for leading a team.

The act of knowing, understanding, and responding to emotions, overcoming stress in the moment, and being aware of how your words and actions affect others, is described as emotional intelligence.
Emotional intelligence for leadership can consist of these five attributes: self-awareness, self-management, empathy, relationship management, and effective communication.

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How to Maximize the Potential of your Millennial Employees

Millennials are challenging the traditional notion of work. As they become the largest fraction of the U.S. workforce, more and more businesses are struggling with the demands and work ethics of Gen Y employees. If you are struggling to understand their needs and find ways to engage with them, here are eight reasons why you might be failing and think of the whole generation as lazy and non-work driven, while the reality is quite the opposite.

1. They no longer value the traditional workplace rules

Strict dress code? Fines for being late for 10 minutes? Meetings for the sake of meetings? Millennials no longer deem such things important and often fail to compile with out-dated rules. They will not work for a company where certain things are done because “it’s always been done that way.” This generation has often been called the generation of tinkerers and shortcut-takers. They don’t want to get things done “just because.” They want to get tasks done in the most efficient, least time-consuming way possible and squeeze out the max results.

Next time you think a 20-something employee is just being lazy, have a closer look at his productivity time. He might just have written a simple code to do copy-pasting for him and now enjoys longer lunches while the job is still being done by itself.

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What are the Signs That You Have a Good Boss?

I have just made a mental list of all the bosses I have had in my forty years of work. Some were pretty good; others were simply awful. Nowadays, the latter are also in the majority. One survey has found that 77% of employees are stressed out at some point, because their bosses are bad!
Then, suddenly I found that I was a manger myself, so I became acutely aware of what makes a good boss. The greatest challenge was in managing staff and using my people skills effectively.
Here are 20 signs that you got a good boss.

1. Your boss reassures you

This may take the form of encouragement and stimulation to do even better. They both go hand-in-hand and the results from employees can be impressive. Once you are reassured that you are on the right track, then you can achieve anything.

2. Your boss does not micromanage

 “Hire well, manage little.” —Warren Buffett

If a boss ignores the above quote, the likelihood is that he will not get much done. Employees’ reactions to micromanagement can range from demotivation to a feeling that they will never be allowed to work on their own. The boss who indulges in this feels he knows best and cannot trust the employee fully.

3. Your boss appreciates your skills

A great boss will soon become familiar with people’s talents and skills. It is a great asset when delegation has to be done.

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How the Wrong People Get Promoted

Have you ever quit a job just to get away from a bad boss? If you have, it turns out you’re in sizable company. According to a April 2015 Gallup study, one in two U.S. workers have at some point in their career felt compelled to make that same difficult choice.

That the business world may be filled with managers who unwittingly drive their people away is at the heart of Gallup’s 50-plus page report "State Of The American Manager: Analytics And Advice For Leaders." What the research reveals is that organizations consistently choose the wrong people for management roles, and pay dearly for it through poor engagement and costly turnover—and the inevitable decline in overall performance.

But Gallup also discovered what distinguishes the very best managers—new and truly groundbreaking insight into the talents, motivations, and practices of bosses who make workers want to stay.

Here are five of the most significant findings of the report:

1. The Majority Of Managers Are Wrong For Their Roles

Perhaps the most important—and disruptive—conclusion from the study is that too many companies have a flawed methodology for selecting people into management.
How? They base hiring and promotion decisions on an employee’s past experience, and then reward them by giving them an entirely different role.
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How to Deal with On-The-Job Bickering and Backstabbing

People in groups, especially in professionally structured groups, tend to bicker with each other about the way things should be run. It’s human nature for people to have differing opinions that lead to arguments. No workplace would be complete without a little bickering and backstabbing. But it gets old, tends to solve nothing and creates a counterproductive work environment.
Here are some tips on avoiding it:

1. The best thing to do is to stay busy and try to avoid the controversy. Why bother with it? There are sick people who are suffering all around you. Don’t waste your time dealing with “political” intrigue. Stick to your tasks. Do the best job that you can do, and stay away from the gossip machine.

2. If you’re frustrated with a coworker, you may need to vent. If you feel the need to discuss these issues with others, make sure to vent to the appropriate people—your family and friends outside of the workplace. Don’t vent to your boss or openly to other coworkers unless you’re going to offer constructive criticism.

3. If the gossip starts to fly and you are there in the middle, don’t engage. Excuse yourself or change the subject.

4. Are you being asked your opinion on a coworker? Refuse to answer. Simply state that you don’t take sides. You’ll be known as a neutral party, and people may stop trying to engage you in these fruitless undertakings.


For More and Original Article: http://scrubsmag.com/how-to-deal-with-bickering-and-backstabbing-in-the-workplace/
 
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Why you should treat your employees like your best customers.

Successful companies realize that employees are their most important asset. Customers might be the reason the lights stay on, but those customers wouldn’t exist without the hard work and dedication put forth by employees.

It’s for this reason that employers should actively invest in their workers. Specifically, they should aim to treat them as they do their best customers. Just as businesses value their customers’ satisfaction, loyalty and referrals, employers should value the same in their employee relationships. Invest in employees, and they’ll invest in the company.

Like customer success, employee success should be a holistic experience for employees -- from recruitment through all of the great experiences they share with the company.

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5 Tips for Working for a Younger Boss

Whether you’ve taken time off from your job or switched careers, make working for a younger boss, well, work.

Keep the conversation current. Your impressive skills set have brought you this far in your career. So demonstrate why you’re an integral part of the company instead of boasting about past credentials. “Don't undermine your opportunity to gain traction by telling your boss that back in the ol' days you did things differently and better,” says Ellen Lubin-Sherman, author of The Essentials of Fabulous: Because Whatever Doesn't Work Here Anymore. “Your job is to master the details of today's workplace and play on the boss's team.”

Focus on your boss’s strengths. Whether you agree she should be in charge, your boss’ skills landed her there for a reason, so be sure to take note.
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Take Control: Stop Playing the Victim with Time Management

When it comes to managing your time, many people feel like they have a crushing number of requests coming at them that make them a victim to their circumstances. "There's always too much to do. Everyone just keeps piling more work on me." Sound familiar? If so, you're not alone, but you should stop playing the victim and own the situation.

This post originally appeared on the Harvard Business Review.

They see forces outside themselves as the reason that they don't have time to exercise, can't leave work at a reasonable time, or just generally struggle to get everything done. Although there are occasionally situations that are outside of your control—that recent bout with the flu, for example—most aren't. And even though it can feel gratifying in the short term to blame others for your situation, this attitude toward your time investment will leave you truly powerless in the long run.

When you play the victim with your time, everything around you suffers.

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The 5 Best Tax Breaks Uncle Sam Offers Moms and Dads

Parents are one of the best-treated groups when it comes to credits, deductions and other ways to reduce your tax bill. Here are five key tax breaks.

1. The Credit You Get Just for Being a Parent

The Child Tax Credit gives you as much as $1,000 per child to offset your tax liability, reducing what you owe dollar for dollar. To qualify for the credit, the child has to be a U.S. citizen age 16 or younger; a dependent on your tax return; and related to you by blood, marriage or adoption. You also have to provide more than half of the child's financial support, and the child has to live with you more than half the year. Finally, those whose adjusted gross income is above certain thresholds -- $75,000 for single filers and $110,000 for joint filers -- will see their credit phased out by $50 for every $1,000 in additional income above the threshold. The best part about the credit is that under certain circumstances, any unused portion of the credit can be refundable, allowing you to get a refund check even if you zero out your overall tax liability.

2. Get Help to Pay for an Adoption

If you're adopting a child, you know how costly the process can be. But the Internal Revenue Service has a substantial Adoption Credit you can take against your taxes to help you handle those costs.  

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How to be a Really Great Listener in the Workplace

Do you want to be a good listener that others want to talk to? Being a good listener does not come easy for some of us. It takes time, practice and dedication. What comes to your mind when you think about listening to a friend or co-worker?

Do you find yourself thinking about what you want to say in response to what they have said or are you fully engaged with what they are talking about? When it comes to connecting with others, it’s all about consciously listening to them and the information that they are sharing with you.

 

1. Eye contact

When it comes to being a good listener, it’s important for you to have eye contact with the other person. It shows that you are paying attention and engaged with the conversation. When you don’t have eye contact with the other person, it shows that you don’t care and are not interested in what they have to say. Practice having eye contact with the next person you have a conversation with.

2. Find the “Why” and “What”

For you to be a good listener, you need to find out the “Why” and “What.” Why are they talking to you and what is the message they are trying to share with you?

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10 Things Bosses Never Tell Employees, But Should

Even if you're an exceptional boss -- and here's how to tell if you're an exceptional boss --there’s a lot you don’t know about your employees.

There’s also a lot employees don’t know about you.

Here are a few things bosses wish they could say to their employees... but never do:

1. "I really do care whether you like me."

I want you to like me. When I come off like a hard-ass who doesn’t care about your opinions, it’s mostly because I'm insecure or uncertain of my authority.

If I’m the owner, my business is an extension of myself. If I’m your boss, the company is at least partly an extension of myself. So I want you to like your job.

And I definitely want you to like me-- whether it seems like it or not.

2. "I don't think I know everything."

A few people stepped in, without being asked, and made a huge difference in my professional life. I will always be grateful to them.

So I don’t offer you advice because I think I’m all knowing or all-powerful. I see something special in you, and I’m repaying the debt I owe to the people who helped me.

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8 Ways to Make Friends at Work

Making friends at work (or anywhere else) is easy. All you need do is adapt the timeless wisdom of "How to Win Friends and Influence People" to our technologically-sophisticated workplace.  Here's my take on this:

1. Smile, with your body and mind.  Putting a smile on your face draws people to you, but only if it's genuine. Smile on the inside first, then let that feeling express itself on your face. (More on this: Daily Habits to Make You Happier)  BTW, smiling works even if the other person can't see your face (just ask anyone who cold calls); so take heed when you're online.

2. Make the other person feel important.  Technology drives globalization, which can make regular folk feel small.  Since friendship is something you give to (rather than get from) people, there's no better gift than treating people as if they're they are more important that you are.  (Which they are, if you're their friend.)

3. Be genuinely curious.  People love to talk about themselves. Your curiosity gives them the permission to do so without wondering if they're being boring.  This is true regardless of the medium, so asking about (and caring about) what's going on in people's lives is a good way to make them feel good.

Read more: http://www.inc.com/geoffrey-james/8-ways-to-make-friends-at-work.html#ixzz3DLN79xeQ

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